“The Chatmarshal team have gone out of their way to learn about the intricacies of our hotels in order to authoritatively answer guest queries in “the chat room”. They are proactive and professional at all times.”

“I would like to thank the ChatMarshal team so much for all the support they provide to Capital Legacy, working with such a responsive team has been amazing and allows us to streamline how quickly we can assist our clients.”

“LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”

“We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

I can’t believe how easy it was to get the live chat ready and working. The Chatmarshal team did a great job building the knowledgebase of Q&A’s and training their staff. Loading the code was simple and we were up and running within a week. What I thought would take up a lot of my time and resources didn’t.

“Chatmarshal was able to increase our sales while at the same time improve customer service. Our inbound calls reduced which increased my sales staff’s productivity. I highly recommend Chatmarshal to any business that views customer service and sales as an integral part of the business:”