What people are saying about Chat Marshal

Rami Sassen – Teljoy CEO & Projects

“Chatmarshal was able to increase our sales while at the same time improve customer service. Our inbound calls reduced which increased my sales staff’s productivity. I highly recommend Chatmarshal to any business that views customer service and sales as an integral part of the business:”

Rob Fischer – Marketing Manager

“After researching many live chat providers, we engaged Eseka to manage our live chat service, giving us 24/7 live chat coverage on our website in November 2016. Since then, we have had a 200% increase in website quotes”

Taniel – Recliner Online

“We wanted to express our appreciation to you and your exceptional team for the wonderful chat service. What truly set it apart was the genuine warmth and friendliness conveyed by the agent, making it feel like a conversation with a trusted companion rather than automated responses. We are truly impressed by the outstanding level of service provided and will eagerly recommend your company to others. Thank you for an unforgettable chat.”

Clare Milsom – Little Seahorses Swimming School

Abby Geiling

I can’t believe how easy it was to get the live chat ready and working. The Chatmarshal team did a great job building the knowledgebase of Q&A’s and training their staff. Loading the code was simple and we were up and running within a week. What I thought would take up a lot of my time and resources didn’t.

Graham van der Merwe – Founder and Owner of eBikeCafe

“We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

Nigel Blake – MD – Perfect Pitch – England

“LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”

Bundu Power

Our customers are always greeted with a “Chat now, we’re online” regardless of the time, day or night. This gives our customers confidence and trust that Bundu Power will be there for them when they need us most. Improving our ability to service our client base in real time.”

Louis Cheyne – CEO Gabion Baskets

“Thanks for all your past help and support its really made a difference for our company.”

Chanel Bhima – Capital Legacy

“I would like to thank the ChatMarshal team so much for all the support they provide to Capital Legacy, working with such a responsive team has been amazing and allows us to streamline how quickly we can assist our clients.”

Happy Client

“The Chatmarshal team have gone out of their way to learn about the intricacies of our hotels in order to authoritatively answer guest queries in “the chat room”. They are proactive and professional at all times.”

Jennifer Beard – Group Sales Manager City Lodge Group

David van der Walt – Owner – Cognite Branding & Marketing

“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”

Trans Natal Glass

“By outsourcing our website Live Chat to Chatmarshal.com, we have increased our customer engagement and service and this essentially means that Trans Natal Glass has a better relationship with their clients overall.”

Ryan Evens

“Star Name Registry, I want to say a huge thank you for all your hard work with making the first month such a success! Your team has been outstanding in communication and providing ongoing support to the other agents and we couldn’t be happier with how well it’s gone!”

Brian Smith – Vice President: Innovation & Projects

“Since partnering with Chat Marshal, we have been able to provide a 24 hour a day, 7 day a week chat service through our website, increasing our direct engagement with clients by over 400% online. Our sales leads through this source have doubled over the period, with no material drop in our closing rate”