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When is a SalesBot better than a Salesperson?

22 Jul 2017

Almost daily, you are bombarded with advice on how to grow your business. This advice ranges from what to do and what not to do; what tools to use and what software is the latest and best. We’d like to…

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Almost daily, you are bombarded with advice on how to grow your business. This advice ranges from what to do and what not to do; what tools to use and what software is the latest and best. We’d like to add one more tool to the mix: with one exception – it really is the greatest AND offers the best return on investment!

SalesBot Chatbot that turns website visitors into sales leads

ChatMarshal.com has developed a SalesBot Chatbot designed to turn more website visitors into sales or sales leads.

If you get visitors to your website or spend any money on sales or marketing and get website visitors, then consider adding an intelligent SalesBot to your website. At $25 per month, it will be the best employee that you have ever hired. It never sleeps and it never makes mistakes. It does not take sick leave, or add to the office gossip and you will have no lawsuits for telling customers they’re too fat to fly!

ChatMarshal will set it up with you and once it’s live, it continually learns and constantly gets better. The SalesBot will give you full reports on what visitors are asking about and exactly what was said, allowing you to extract business intelligence from the transcripts. You can then use that intelligence to improve the content on your website, which in turn improves your SEO. The more visitors are engaged in your website, and getting what they want, the more they will return and the longer they will stay on your website – further increasing your SEO page ranking. Improved SEO allows you to increase promotional branding on your website and allows you more time to get your message across.

If you can respond to a lead within 5 minutes, you are 9 times more likely to get the sale

According to studies, if you can respond to a lead within 5 minutes, you are 9 times more likely to get the sale! Customers know that when they leave a message on a website they “MAY” get a call back soon but using the ChatMarshal SalesBot, you can set up SMS text message notifications that will send a qualified inquiry to your mobile phone. Imagine that even though you or your sales team are on the road, you are still able to call a prospect before they have even logged off your website. What impression will that have on them?

Here are some tasks the SalesBot is capable of completing:

  1. Helping NON-Technical people navigate your website no matter how good or bad you think your website is.
  2. Instantly answering common questions and leading visitors to a desired outcome. This drastically reduces inbound calls for call centres
  3. Giving directions or troubleshooting documents
  4. Taking leads and immediately sending then to you via email or SMS Text message
  5. Helping people fill in forms or complete shopping card registrations so they don’t drop off half way
  6. Customer research or surveys
  7. Storing and allowing people to download documents, spreadsheets, software, videos or application forms for example

SalesBots and humans working in harmony

You can even take it further than a SalesBot only and have a real human live chat working in unison with the bot so that when your visitor feels they need to speak to a real human, they only need to click one button to connect to our 24 hours live chat contact centre. You can see it all working here on our website at www.chatmarshal.com, at www.eseka.net and at www.loft44.com, or contact us +27 (10) 593 0180 or email enquire@chatmarshal.com to ask for more reference sites or to get started on a 14 day free trial of the product.

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