NPS – Net Promoter Score

R950.00

Monthly fee for an automated net promoter score. Know if your customers are promoting or criticising your business – and why?

SKU: NPS – Net Promoter Score Category: Tag:

THE BENEFITS OF OUR ONLINE NPS ARE:

  • Increased customer loyalty and therefore increased business through constant tweaks and corrections – Through detailed weekly reports and immediate alerts.
  • Track the loyalty of your customers and see if they are promotors, detractors or passive towards your business – and then drive the sentiment to where you want it.
  • Drive traffic to your website for future promotions and branding opportunities.
  • Use the scores to incentivise and bonus staff.
  • Discover precisely where you have room for improvement – Staff, product quality, service, appearance, locality or even time of day.
  • For multiple venues you are able to compare results against each venue to identify benchmarks and room for improvements per site.