NPS – Net Promoter Score


Monthly fee for an automated net promoter score. Know if your customers are promoting or criticising your business – and why?

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  • Increased customer loyalty and therefore increased business through constant tweaks and corrections – Through detailed weekly reports and immediate alerts.
  • Track the loyalty of your customers and see if they are promotors, detractors or passive towards your business – and then drive the sentiment to where you want it.
  • Drive traffic to your website for future promotions and branding opportunities.
  • Use the scores to incentivise and bonus staff.
  • Discover precisely where you have room for improvement – Staff, product quality, service, appearance, locality or even time of day.
  • For multiple venues you are able to compare results against each venue to identify benchmarks and room for improvements per site.