All live chat tools and chatbots are designed to work on all platforms and mobile devices.

Live Chat & AI ChatBot Conversations

Outsourced Live Chat

We do it all for you and we help you sell more.

By outsourcing your live chat function to ChatMarshal, you will have a 24-hour contact centre at a fraction of the cost of doing it yourself.

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AI Conversational Chatbot

Increase website conversions & customer satisfaction ratings

Fast Response & Escalation - Never miss a hot lead. Our chatbot/human agents answer inquiries around the clock, prioritizing high-value tasks for your attention.

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Co-Chat

Your team chats when they are online and we take over the rest.

If you feel that you would like one of your team members to also chat, we can share the load and take over after hours or when they are offline.

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SalesBot

This is a chatbot dedicated to helping people buy.

ChatMarshal is able to design and craft a solution that uses our chatbot to lead your visitors to the desired outcome or escalate an inquiry to your sales team. It’s always learning and getting smarter.

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SupportBot

This is a chatbot dedicated to technical support.

ChatMarshal is able to design and craft a support solution aimed at assisting visors with technical enquiries and troubleshooting. We solve problems for visitors or escalate issues to your team. It’s always learning and getting smarter.

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The Ascendancy of Virtual Assistants AI Chatbots Transforming Sales Engagement

Request Callback

This sends a text message to your mobile phone.

Request Callback is an add-on to all our services and sends an SMS text message to your mobile phone when you have a lead. If you are away from your desk and a lead comes in you can call the prospect back immediately and increase your chances of getting the deal.

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NPS Bot

Net promoter score for your business.

ChatMarshal has developed a bot for measuring customer perception. It’s designed to give you a benchmark and pulse of your business and lets you know where your problems are, what you are doing right and point you in the right direction.

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“Thanks for all your past help and support its really made a difference for our company.”

“We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”

I can’t believe how easy it was to get the live chat ready and working. The Chatmarshal team did a great job building the knowledgebase of Q&A’s and training their staff. Loading the code was simple and we were up and running within a week. What I thought would take up a lot of my time and resources didn’t.

“Chatmarshal was able to increase our sales while at the same time improve customer service. Our inbound calls reduced which increased my sales staff’s productivity. I highly recommend Chatmarshal to any business that views customer service and sales as an integral part of the business:”

“LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”