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All live chat tools and chatbots are designed to work on all platforms and mobile devices.

Live Chat & AI ChatBot Conversations

Outsourced Live Chat

We do it all for you and we help you sell more.
By outsourcing your live chat function to ChatMarshal, you will have a 24-hour contact centre at a fraction of the cost of doing it yourself.
more details on Outsourced Live Chat
Product Champion Virtual Assistant

AI Conversational Chatbot

Increase website conversions & customer satisfaction ratings
Fast Response & Escalation - Never miss a hot lead. Our chatbot/human agents answer inquiries around the clock, prioritizing high-value tasks for your attention.
more details on AI Conversational Chatbot


Your team chats when they are online and we take over the rest.
If you feel that you would like one of your team members to also chat, we can share the load and take over after hours or when they are offline.
more details on Co-Chat
Chatmarshal chat assitant


This is a chatbot dedicated to helping people buy.
ChatMarshal is able to design and craft a solution that uses our chatbot to lead your visitors to the desired outcome or escalate an inquiry to your sales team. It’s always learning and getting smarter.
more details on SalesBot


This is a chatbot dedicated to technical support.
ChatMarshal is able to design and craft a support solution aimed at assisting visors with technical enquiries and troubleshooting. We solve problems for visitors or escalate issues to your team. It’s always learning and getting smarter.
more details on SupportBot
The Ascendancy of Virtual Assistants AI Chatbots Transforming Sales Engagement

Request Callback

This sends a text message to your mobile phone.
Request Callback is an add-on to all our services and sends an SMS text message to your mobile phone when you have a lead. If you are away from your desk and a lead comes in you can call the prospect back immediately and increase your chances of getting the deal.
more details on Request Callback


Net promoter score for your business.
ChatMarshal has developed a bot for measuring customer perception. It’s designed to give you a benchmark and pulse of your business and lets you know where your problems are, what you are doing right and point you in the right direction.
more details on NPS Bot

    “We wanted to express our appreciation to you and your exceptional team for the wonderful chat service. What truly set it apart was the genuine warmth and friendliness conveyed by the agent, making it feel like a conversation with a trusted companion rather than automated responses. We are truly impressed by the outstanding level of service provided and will eagerly recommend your company to others. Thank you for an unforgettable chat.”

    “The Chatmarshal team have gone out of their way to learn about the intricacies of our hotels in order to authoritatively answer guest queries in “the chat room”. They are proactive and professional at all times.”

    “By outsourcing our website Live Chat to, we have increased our customer engagement and service and this essentially means that Trans Natal Glass has a better relationship with their clients overall.”

    “We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

    I can’t believe how easy it was to get the live chat ready and working. The Chatmarshal team did a great job building the knowledgebase of Q&A’s and training their staff. Loading the code was simple and we were up and running within a week. What I thought would take up a lot of my time and resources didn’t.

    “Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”