All live chat tools and chatbots are designed to work on all platforms and mobile devices.

Live Chat & AI ChatBot Conversations

Outsourced Live Chat

We do it all for you and we help you sell more.

By outsourcing your live chat function to ChatMarshal, you will have a 24-hour contact centre at a fraction of the cost of doing it yourself.

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AI Conversational Chatbot

Increase website conversions & customer satisfaction ratings

Fast Response & Escalation - Never miss a hot lead. Our chatbot/human agents answer inquiries around the clock, prioritizing high-value tasks for your attention.

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Co-Chat

Your team chats when they are online and we take over the rest.

If you feel that you would like one of your team members to also chat, we can share the load and take over after hours or when they are offline.

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SalesBot

This is a chatbot dedicated to helping people buy.

ChatMarshal is able to design and craft a solution that uses our chatbot to lead your visitors to the desired outcome or escalate an inquiry to your sales team. It’s always learning and getting smarter.

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SupportBot

This is a chatbot dedicated to technical support.

ChatMarshal is able to design and craft a support solution aimed at assisting visors with technical enquiries and troubleshooting. We solve problems for visitors or escalate issues to your team. It’s always learning and getting smarter.

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The Ascendancy of Virtual Assistants AI Chatbots Transforming Sales Engagement

Request Callback

This sends a text message to your mobile phone.

Request Callback is an add-on to all our services and sends an SMS text message to your mobile phone when you have a lead. If you are away from your desk and a lead comes in you can call the prospect back immediately and increase your chances of getting the deal.

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NPS Bot

Net promoter score for your business.

ChatMarshal has developed a bot for measuring customer perception. It’s designed to give you a benchmark and pulse of your business and lets you know where your problems are, what you are doing right and point you in the right direction.

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“Star Name Registry, I want to say a huge thank you for all your hard work with making the first month such a success! Your team has been outstanding in communication and providing ongoing support to the other agents and we couldn’t be happier with how well it’s gone!”

“By outsourcing our website Live Chat to Chatmarshal.com, we have increased our customer engagement and service and this essentially means that Trans Natal Glass has a better relationship with their clients overall.”

Integrating Live Chat into our website has played an important role in the way in which we engage with our prospective and current customers in terms of being accessible to communicate and to attend to their queries in a conversational manner. Our customers appreciate the quick response time.
Any business looking to streamline its customer interaction and improve its customer experience without sacrificing the human touch would benefit from adding Live Chat to its website.

“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”

Our customers are always greeted with a “Chat now, we’re online” regardless of the time, day or night. This gives our customers confidence and trust that Bundu Power will be there for them when they need us most. Improving our ability to service our client base in real time.”

“We wanted to express our appreciation to you and your exceptional team for the wonderful chat service. What truly set it apart was the genuine warmth and friendliness conveyed by the agent, making it feel like a conversation with a trusted companion rather than automated responses. We are truly impressed by the outstanding level of service provided and will eagerly recommend your company to others. Thank you for an unforgettable chat.”