All live chat tools and chatbots are designed to work on all platforms and mobile devices.

Live Chat & AI ChatBot Conversations

Outsourced Live Chat

We do it all for you and we help you sell more.

By outsourcing your live chat function to ChatMarshal, you will have a 24-hour contact centre at a fraction of the cost of doing it yourself.

more details on Outsourced Live Chat

AI Conversational Chatbot

Increase website conversions & customer satisfaction ratings

Fast Response & Escalation - Never miss a hot lead. Our chatbot/human agents answer inquiries around the clock, prioritizing high-value tasks for your attention.

more details on AI Conversational Chatbot

Co-Chat

Your team chats when they are online and we take over the rest.

If you feel that you would like one of your team members to also chat, we can share the load and take over after hours or when they are offline.

more details on Co-Chat

SalesBot

This is a chatbot dedicated to helping people buy.

ChatMarshal is able to design and craft a solution that uses our chatbot to lead your visitors to the desired outcome or escalate an inquiry to your sales team. It’s always learning and getting smarter.

more details on SalesBot

SupportBot

This is a chatbot dedicated to technical support.

ChatMarshal is able to design and craft a support solution aimed at assisting visors with technical enquiries and troubleshooting. We solve problems for visitors or escalate issues to your team. It’s always learning and getting smarter.

more details on SupportBot

The Ascendancy of Virtual Assistants AI Chatbots Transforming Sales Engagement

Request Callback

This sends a text message to your mobile phone.

Request Callback is an add-on to all our services and sends an SMS text message to your mobile phone when you have a lead. If you are away from your desk and a lead comes in you can call the prospect back immediately and increase your chances of getting the deal.

more details on Request Callback

NPS Bot

Net promoter score for your business.

ChatMarshal has developed a bot for measuring customer perception. It’s designed to give you a benchmark and pulse of your business and lets you know where your problems are, what you are doing right and point you in the right direction.

more details on NPS Bot

“The Chatmarshal team have gone out of their way to learn about the intricacies of our hotels in order to authoritatively answer guest queries in “the chat room”. They are proactive and professional at all times.”

“Since we started using live chat, we’ve noticed that our reach and response rate have significantly improved. Most of our customers are delighted with the instantaneous responses they receive online. It’s been a fantastic addition to our business, helping to enhance sales and offering convenience for customers who prefer not to call our call centre and are just looking for information. I would certainly recommend using live chat service from Chat Marshal.”

“Since partnering with Chat Marshal, we have been able to provide a 24 hour a day, 7 day a week chat service through our website, increasing our direct engagement with clients by over 400% online. Our sales leads through this source have doubled over the period, with no material drop in our closing rate”

I can’t believe how easy it was to get the live chat ready and working. The Chatmarshal team did a great job building the knowledgebase of Q&A’s and training their staff. Loading the code was simple and we were up and running within a week. What I thought would take up a lot of my time and resources didn’t.

“Chatmarshal was able to increase our sales while at the same time improve customer service. Our inbound calls reduced which increased my sales staff’s productivity. I highly recommend Chatmarshal to any business that views customer service and sales as an integral part of the business:”

“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”