Chat Marshal is a outsourced live chat service provider with an impressive track record when it comes to getting, and more importantly, keeping our clients.
Outsourced live chat service with a 98% renewal rate
For every 100 outsourced live chat clients we sign up for the 14 day trial of our product, only 1 will choose not to continue with us once the trial has ended. Their reasons for not actually signing up for our outsourced live chat service usually involve the fact that their website does not receive a high enough traffic volume, and not because they do not see the benefits of our service. With a 98% month to month renewal rate, we must be doing something right!
Proactive help even with difficult queries
We believe in offering the highest value in customer service and treat our clients businesses as if they were our own. Our staff members become extended colleagues of our client companies and represent them in the best possible light. A recent example of the way that our live chat agents go above and beyond the call of duty, is reflected in the compliment we received from one of our clients: ‘Thank you for all your help Olivia with our clients. I really appreciate your proactive help even with difficult queries like with the Mastercard query. Kind Regards…Mitchell Nunes, Business Owner’. See even more testimonials.
We have a ‘no contracts’ policy
In addition to our consistent focus on client care, we have a ‘no contracts’ policy. Although clients can cancel at any time, they remain with the service and we have many happy clients that have been with us from the inception of Chatmarshal.com.
Added to that, the pay-as-you-use fair pricing policy, means that small and large businesses can afford first rate live chat agents as you only pay for the amount of interactions you have.
We are excited about new opportunities and passionate about helping people grow their business.
Free trial and no credit card details required.
Click here to see the various packages we offer. Or start a free trial. Why not? Get your website manned by one of our professional live chat operators right now. No credit card details. No charges. Our super quick setup will have a live chat operator working your site instantly, 24 hours a day, 7 days a week, for 14 days absolutely free!