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24-hour live chat support

Why Live Chat Is Important For Customer Support

  • Live chat is convenient for customers
  • Live chat provides a competitive advantage
  • It saves time and allows customers to multi-task
  • Live chat increases sales because 83% of consumers need some type of support
  • Live chat builds long-term relationships

“If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.” – Jeff Bezos Founder & CEO, Amazon

Use ChatMarshal as a professional live chat customer support agent

Live Chat Support for your Website

ChatMarshal offers clients the best live chat support with our integrated chat software.

Live chat (live support) is web integrated technology that provides companies with a software tool to interact with users when they visit the business website or social media channels.

Live chat is used by web visitors as an assistance tool during their website sessions, getting answers to FAQ and increasing customer satisfaction.

Use ChatMarshal as a professional live chat customer support agent to manage your live chat for you 24/7

We use real human agents and they are only assisted by artificial intelligence. We supply the best live chat support services managed by competent, well trained, live chat agents.

With our live chat for business websites, your website visitors get answers instantly, offering superior customer support as well as assisting in-house sales teams to succeed in reaching their sales targets.

Effortlessly integrate the ChatMarshal live chat support app with online tools you already use:

  • Google Analytics
  • CMS integration – WordPress, WooCommerce etc.
  • E-Commerce – existing online sales platforms
  • E-mail marketing software – data collection and newsletter sign-up
  • CRM Connectors – SalesForce, Pipeline, HubSpot – keeping customer I data always synced
  • Help Desk – integrate your live chat software with your helpdesk software to keep communication in one place

ChatMarshal live chat support is easy to install and use outsourced chat support for your website. Our step-by-step wizard makes the installation of our live chat software effortless and can be installed and set up within minutes.

  1. Step by step easy approach
  2. Develop your chatbot, customize to suit your business needs
  3. Branding tool – look and feel of your business
  4. Pricing – set up pricing in your live chat app
  5. ROI – 24/7 online access to your products/services. Customer questions answered instantly, sales made even when you are not in the office

Top 5 Industries that currently profit from chatbots (Chatbots Life)

  • ChatMarshal offers you the following services:

    • 24-hour live chat support
    • live chat agent service
    • live chat for sales
    • live chat customer service

    ChatMarshal also offers detailed and downloadable developer documents here

    ChatMarshal’s 24-hour live chat service has the capacity to fit any budget no matter the size of your business or website.

    Try our 30-day proof of concept free live chat support trial or contact us for more information and pricing.

  • Request Your Free Live Chat Support Software Trial Today

    Contact Us

    Integrating Live Chat into our website has played an important role in the way in which we engage with our prospective and current customers in terms of being accessible to communicate and to attend to their queries in a conversational manner. Our customers appreciate the quick response time.
    Any business looking to streamline its customer interaction and improve its customer experience without sacrificing the human touch would benefit from adding Live Chat to its website.

    DataDot Technology SA

    “Chatmarshal was able to increase our sales while at the same time improve customer service. Our inbound calls reduced which increased my sales staff’s productivity. I highly recommend Chatmarshal to any business that views customer service and sales as an integral part of the business:”

    Rami Sassen – Teljoy CEO & Projects

    “Thanks for all your past help and support its really made a difference for our company.”

    Louis Cheyne – CEO Gabion Baskets

    “Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”

    David van der Walt – Owner – Cognite Branding & Marketing

    “I would like to thank the ChatMarshal team so much for all the support they provide to Capital Legacy, working with such a responsive team has been amazing and allows us to streamline how quickly we can assist our clients.”

    Chanel Bhima – Capital Legacy

    “After researching many live chat providers, we engaged Eseka to manage our live chat service, giving us 24/7 live chat coverage on our website in November 2016. Since then, we have had a 200% increase in website quotes”

    Rob Fischer – Marketing Manager