Integrating Live Chat into our website has played an important role in the way in which we engage with our prospective and current customers in terms of being accessible to communicate and to attend to their queries in a conversational manner. Our customers appreciate the quick response time.
Any business looking to streamline its customer interaction and improve its customer experience without sacrificing the human touch would benefit from adding Live Chat to its website.

“I would like to thank the ChatMarshal team so much for all the support they provide to Capital Legacy, working with such a responsive team has been amazing and allows us to streamline how quickly we can assist our clients.”

“We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

“Thanks for all your past help and support its really made a difference for our company.”

“LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”

“The Chatmarshal team have gone out of their way to learn about the intricacies of our hotels in order to authoritatively answer guest queries in “the chat room”. They are proactive and professional at all times.”