“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”
Home Services (Landscaping, Roofing, Paving, Plumbing, Electrical)
Stop Missing Jobs — Capture Every Enquiry, Even When You’re On-Site
A fully managed 24/7 sales support contact centre that responds instantly, qualifies enquiries, and books quote requests from your website, WhatsApp and social channels.

"You’re already getting enquiries — we make sure you don’t lose them to faster competitors"
Most home service businesses don’t have a lead problem — they have a response problem.
When you’re:
- On a job
- Driving
- Busy with a client
…new enquiries go unanswered.
And those customers don’t wait — they move on to the next contractor.We make sure every enquiry is:
- Answered immediately
- Professionally handled
- Qualified before it reaches you
- Turned into a quote request or booking
What We Handle
- New job enquiries (repairs, installations, upgrades)
- Quote requests and job details
- Availability and scheduling questions
- Follow-ups on previous enquiries
- General customer questions before booking
What You Get
- More quote requests coming through
- Fewer missed calls and messages
- Faster response without hiring staff
- More jobs booked from the same marketing spend
We Engage Customers Across:
- Your website live chat
- WhatsApp conversations
- Facebook and Instagram messages
How It Works
- A customer sends an enquiry
- We respond instantly (day or night)
- We qualify the job (type, urgency, location)
- We capture details and request photos if needed
- We send you a ready-to-quote opportunity
Real-world scenario
A customer messages at 6:45pm about a leaking roof.
You’re finishing a job and don’t see it.By the time you reply the next morning — they’ve already booked someone else.
With us:
- They get a response immediately
- The job is qualified
- You wake up to a ready-to-quote opportunity
We don’t replace you or quote on your behalf —
we make sure every enquiry is captured and prepared so you can win the job.
Engagement
- Basic follow-up (1–3 messages after enquiry)
- Even just: “Are you still looking for help with this?”
Because many of these jobs are won by:
who follows up — not who was cheapest
“We make sure every home service enquiry is answered, qualified, and turned into a real job opportunity — so you can focus on the work and winning the job.”
Do you need reliable customer support?
Get a free quote and find out about our Live Chat Agents

Want to know more?
Contact us and we’ll tell you everything you need to know!
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