“Since partnering with Chat Marshal, we have been able to provide a 24 hour a day, 7 day a week chat service through our website, increasing our direct engagement with clients by over 400% online. Our sales leads through this source have doubled over the period, with no material drop in our closing rate”

“We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

Integrating Live Chat into our website has played an important role in the way in which we engage with our prospective and current customers in terms of being accessible to communicate and to attend to their queries in a conversational manner. Our customers appreciate the quick response time.
Any business looking to streamline its customer interaction and improve its customer experience without sacrificing the human touch would benefit from adding Live Chat to its website.

“LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”

“Star Name Registry, I want to say a huge thank you for all your hard work with making the first month such a success! Your team has been outstanding in communication and providing ongoing support to the other agents and we couldn’t be happier with how well it’s gone!”

“Thanks for all your past help and support its really made a difference for our company.”