April 14, 2020
Tools to retain your customer and lift you profits in the new normal Life after the coronavirus will never be the same. People are going to […]
March 24, 2020
Use your live chat during a time of disaster I have been thinking about how to save my business and at the same time help my […]
August 6, 2019
Who Do You Hire For Live Chat? Hard Core Sale People or friendly Customer Service People? As live chat grows in popularity, we need to ask […]
May 9, 2019
And why a DIY haphazard solution will hurt your brand If you run a website designed to sell products or services online or at very least […]
February 11, 2019
A shameful less than 2% of ecommerce shops in SA use live chat agents. What does that say about the state of customer service in South […]
November 26, 2018
Since so much of our work is done on devices that offer full media capabilities, it’s not surprising that music has become an integral part of […]
November 9, 2018
Few aspects of your business are more important than good customer service. The longer you keep clients around – and the happier you make them – […]
November 8, 2018
Here are 5 reasons why live chat is beneficial for your business today: You don’t have to be a marketing expert to know that quality customer service plays […]
November 8, 2018
It has begun. Shops are starting to put out their Christmas displays. I can hear many of you groaning already. Who wants to think about Christmas in […]