The Power of Prompt Response: How Our Call Centre Services Drive Sales Success
News
When it comes to converting leads into sales, the time it takes to respond can make all the difference. At…
19 November 2024
ChatMarshal Blog
Read our latest blog and see how Chat Marshal can assist in growing a business with Automated website visitor assistance.
Transforming Sales with Live Chat: Welcome Wine Menu to Our Client Roster!
NewsWe're delighted to welcome our client: Wine Menu, a leading wine retailer based in Johannesburg, South Africa. Congratulations to Corlien…
3 July 2024We are Pleased to Welcome TracePack and Traceability Solutions to ChatMarshal!
NewsTraceability chooses ChatMarshal to help grow sales and generate leads through its existing websiteWe are thrilled to announce that Cathy…
3 July 2024Announcing the R100,000 Business Idea Prize for 3 Winners!
NewsWe are excited to introduce an incredible new opportunity from ChatMarshal Outsourced Website Live Chat Services! If you have a…
3 July 2024Welcome ByCara to the ChatMarshal service!
NewsCelebrating our new client ByCara We are thrilled to welcome ByCara (https://bycara.co.za/) as our newest client at ChatMarshal! ByCara is…
3 July 2024Boost Your Sales with ChatMarshal’s SEO and Live Chat Services
NewsOptimizing Traffic and Engagement for Up to 40% Sales GrowthChatMarshal offers two powerful strategies that significantly enhance your online success:…
23 May 2024The Dynamic Duo: Combining SEO and Live Chat for Maximum Impact
NewsMaximizing Online Impact: Integrating SEO and Live Chat for Enhanced Visibility and Customer EngagementBusinesses must leverage every tool available to…
21 May 2024How SEO and Live Chat Drive Online Success
NewsCombining Search Engine Optimization (SEO) with live chat provides a powerful strategy to enhance online visibility, improve customer engagement, and…
21 May 2024Revolutionizing Sales Engagement: The Impact of Live Chat on Customer Conversion
NewsEnhancing Customer Interactions and Driving Conversions with Real-Time Live Chat SupportIn the fast-paced world of online commerce, businesses are constantly…
10 May 2024Elevating Sales Performance: The Role of AI Chatbots in Driving Customer Engagement
NewsTransforming Sales Interactions and Maximizing Conversions with AI-Powered ChatbotsIn the dynamic landscape of sales, staying ahead of the curve is…
10 May 2024Unlocking Sales Potential: How Live Chat Drives Revenue Growth
NewsEnhancing Sales Performance and Increasing Conversions with Real-Time Live Chat SupportIn the ever-evolving world of sales, businesses are constantly searching…
6 May 2024AI-Powered Insights: Transforming Sales Strategies for Success
NewsHarnessing Predictive Analytics to Drive Revenue Growth and Optimize Sales StrategiesIn the rapidly evolving landscape of sales, businesses are continuously…
6 May 2024Grab Your Complimentary Ebook: SalesBuddy – Your Sales Success Companion!
NewsAre you or your team looking to amp up your sales results? Look no further! Dive into SalesBuddy, your go-to…
2 May 2024Unleashing the Potential of AI: How Machine Learning Transforms Sales Insights
NewsUnveiling Insights: Machine Learning's Role in Sales Optimisation and Customer PersonalisationIn the ever-evolving landscape of sales, understanding customer behaviour and…
16 April 2024Unlocking Growth: How Predictive Analytics Empowers Sales Teams through AI
NewsEmpowering Sales Excellence: Harnessing Predictive Analytics for Informed Decision-Making and Growth StrategiesIn the fast-paced world of sales, staying ahead of…
16 April 2024The Personalization Revolution: AI Recommender Systems Transforming User Experiences and Driving Sales
NewsElevating Engagement and Boosting Conversions Through Personalized RecommendationsIn the digital era, consumers expect personalized experiences that cater to their unique…
8 April 2024The Ascendancy of Virtual Assistants: AI Chatbots Transforming Sales Engagement
NewsRevolutionizing Customer Interactions: AI Chatbots Redefining Sales EngagementIn the modern landscape of sales, customer engagement is paramount. With the rise…
8 April 2024The Evolution of Live Chat: How AI and Human Collaboration Transform Sales
NewsOptimizing Sales Strategies: The Synergy of AI and Human Collaboration in Live ChatIn today's fast-paced digital landscape, sales strategies have…
25 March 2024Beyond the Inbox: AI’s Role in Crafting Personalized Sales Journeys through Email Marketing
NewsIn the ever-evolving world of digital marketing, email remains a cornerstone for businesses seeking to engage with their audience and…
20 March 2024AI-Powered CRM: Revolutionizing Customer Relationships and Sales Growth
NewsIn the digital age, building and maintaining strong customer relationships is crucial for driving sales growth. Enter AI-powered customer relationship…
19 March 2024From Clicks to Conversions: How AI-Powered Recommendations Revolutionize E-commerce Sales
NewsIn the bustling world of e-commerce, turning website visitors into paying customers is the ultimate goal for businesses. With the…
14 March 2024How to Use Social Media to Maximize Sales for the Festive Season
NewsThe festive season is a time of joy, celebration, and gift-giving. For businesses, it's also a prime opportunity to boost…
2 November 2023Mobile Optimization: Why It Matters and How to Do It Right
NewsIn a world where smartphones and tablets have become an integral part of our daily lives, the importance of mobile…
2 November 2023The Art of Website Makeovers: A Step-by-Step Guide
NewsYour website is your digital storefront, and just like a physical store, it needs a makeover from time to time…
2 November 2023Website Traffic Troubles? The First Thing You Should Check
NewsIn the fast-paced digital realm, a steady stream of website traffic is the lifeblood of online success. It's your virtual…
24 August 2023Mastering Time Management: The Art of Delegation and Live Chat Efficiency
NewsIn the bustling world of entrepreneurship, time is a precious commodity. Small and medium businesses often find themselves juggling multiple…
11 August 2023Why Outsourcing WhatsApp Management is the Smarter Choice
NewsEffective client engagement in the fast-paced digital environment of today is essential for corporate success. Numerous businesses have realized WhatsApp's…
30 May 2023How to Elevate Your Customer Experience with Live Chat Agents
NewsIn today's digital era, where customer expectations are soaring high, businesses must go the extra mile to provide exceptional customer…
23 May 2023How to use Instagram to send traffic to your website
NewsAs a business owner, you are always looking for ways to grow your business and increase traffic to your website.…
17 April 2023Why you need live chat on your website in 2023
NewsAs the owner of an outsourced human live chat company, I've seen firsthand the impact that live chat can have…
9 April 2023How to use AI to improve your website
NewsThis is just about all you are hearing and reading at the moment. Everywhere you look it's just AI... AI...…
20 March 2023How to send traffic to your website in 2023
NewsIn today’s digital world, having a website for your business or personal brand is essential. However, just having a website…
13 March 2023How to have the best year for your business in 2023
NewsEveryone usually starts a new year with a bunch of resolutions for themselves. Lose weight, drink more water, spend more…
24 February 2023TIPS-AND-TRICKS FOR SALES
Chat Marshal Blog, NewsHere are some business tips and sales advice I’ve picked up along the way to maybe help you and your…
10 March 2022SOCIAL DISTANCING, CORONA AND WEBSITE LIVE CHAT
Chat Marshal Blog, NewsTools to retain your customer and lift you profits in the new normal Life after the coronavirus will never be…
14 April 2020ONLINE SALES AND PROMOTION IDEAS DURING CORONAVIRUS
Chat Marshal Blog, NewsUse your live chat during a time of disaster I have been thinking about how to save my business and…
24 March 2020WHAT TONE OF VOICE DO YOU USE ON LIVE CHAT?
Chat Marshal Blog, NewsWho Do You Hire For Live Chat? Hard Core Sale People or friendly Customer Service People? As live chat grows…
6 August 20195 REASONS A PROFESSIONAL LIVE CHAT SERVICE WILL HELP YOUR BUSINESS IN SALES AND CUSTOMER SUPPORT
Chat Marshal Blog, NewsAnd why a DIY haphazard solution will hurt your brand If you run a website designed to sell products or…
9 May 2019SHAMEFUL – LESS THAN 2% OF ECOMMERCE SHOPS IN SA USE LIVE CHAT AGENTS
Chat Marshal Blog, NewsA shameful less than 2% of ecommerce shops in SA use live chat agents. What does that say about the…
11 February 2019How Music helps our Live Chat Sales Agents provide the best service to your clients
Chat Marshal Blog, NewsSince so much of our work is done on devices that offer full media capabilities, it’s not surprising that music…
26 November 2018Why your website needs Live Chat
Chat Marshal Blog, NewsFew aspects of your business are more important than good customer service. The longer you keep clients around – and…
9 November 2018Top 5 Reasons Why Live Chat is Important for Your Business Website
Chat Marshal Blog, NewsHere are 5 reasons why live chat is beneficial for your business today: You don’t have to be a marketing expert to…
8 November 2018Why is it better to shop online this Christmas?
Chat Marshal Blog, NewsIt has begun. Shops are starting to put out their Christmas displays. I can hear many of you groaning already. Who…
8 November 2018INTRODUCING OUR NEW 30-DAY PROOF OF CONCEPT! Only pay if you are satisfied
Chat Marshal Blog, NewsOUT WITH THE OLD AND IN WITH THE NEW! ChatMarshal has decided to introduce the 30-day proof of concept to…
22 October 2018A Powerful Test for Increasing Your Sales
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]By David Marshall – CEO of chatmarshal.com, outsourced website live chat services This article will show you how to increase…
24 July 2018FREE LIVE CHAT TOOLS ARE NOT FREE WHEN YOUR LIVE CHAT SERVICE IS BAD
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]Live chat is one of the best tools a company can implement on their website to increase sales and improve…
27 June 2018CHATMARSHAL LAUNCHES LEAD GENERATION AND SALES SERVICE FOR LIVE CHAT CLIENTS
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]With website live chat being such an impressive sales tool and statistics showing that live chat can increase online sales…
14 June 2018How to measure Website ROI from digital marketing
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]Digital marketing has the potential to provide some impressive results when deployed correctly. But, as many unsuspecting companies have realized,…
24 May 2018How can you possibly be available 24/7?
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]The internet is available globally 24/7, making it possible to connect anywhere at any time. This makes it possible to…
23 May 2018How a small business can compete on the internet
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]In traditional marketing it can be very difficult for a small business to compete with their much larger competitors. After…
23 May 20183 Ways to create a great first impression on your website
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]It is widely understood that you have just 1 chance at making that first crucial impression. This applies to a…
23 May 2018YOUR CUSTOMER WANTS IT NOW – CAN YOU DELIVER?
Chat Marshal Blog, News[vc_row][vc_column][vc_column_text]In our fast-paced society, customers and prospects expect instant response. If they don't get it, just ONE click of the…
7 May 2018A WEBSITE SALESBOT OR DIGITAL SALES ASSISTANT CAN INCREASE ONLINE SALES OR LEADS
Chat Marshal Blog, NewsA SALESBOT OR DIGITAL SALES ASSISTANT INSIDE YOUR WEBSITE CAN INCREASE ONLINE SALES OR LEADS By David Marshal CEO of…
22 March 2018How to Improve Online Sales
Chat Marshal Blog, NewsHow to Improve Online Sales and lead generation for your website with a live chat agent or chatbot, regardless of what…
20 January 2018WHY A LIVE CHAT / DIGITAL ASSISTANT HYBRID SOLUTION IS FOR YOU
Chat Marshal Blog, News28 REASONS - A Live Chat / Chatbot Human hybrid – Robots and humans working together and why you should…
19 January 2018How to make the ChatMarshal NPS work for you!
Chat Marshal Blog, News, Outsourced Live ChatWould you like to know how your customers feel about your business? ChatMarshal offers a simple solution. Just add our…
3 August 2017When is a SalesBot better than a Salesperson?
Automated Live Chat, Chat Marshal Blog, NewsAlmost daily, you are bombarded with advice on how to grow your business. This advice ranges from what to do…
22 July 20176 Insane reasons not to have a live chat tool on your website
Automated Live Chat, News, Outsourced Live ChatMany companies are considering implementing Live Chat on their websites. We have listed a few reasons not to sign up…
13 July 2017Live Chat can help your business in times of emergency or crisis.
Chat Marshal Blog, News, Outsourced Live ChatWe are all familiar with the many benefits that Live Chat on your website affords businesses, including: providing good customer…
27 June 2017Chat Marshal adds Co-chat feature to product offering
Chat Marshal Blog, Co-chat, NewsLive Chat is crucial for businesses wanting to provide outstanding customer service. ChatMarshal has identified a need for various options…
21 June 2017Teleresources/Only the Best Business Case for Live Chat
Automated Live Chat, News, Outsourced Live ChatTeleresources is the leading contact centre staffing solution in South Africa, working hand-in-hand with Only the Best, specialising in recruitment…
11 April 20174 Ways Live Chat assists in increasing sales
Automated Live Chat, News, Outsourced Live ChatThere are many benefits to implementing a live chat tool on your website but few business owners realize the huge…
6 April 2017A Business Case for Live Chat – Trans Natal Glass
Chat Marshal Blog, News, Outsourced Live ChatA Business Case for Live Chat In this business case for live chat we examine Trans Natal Glass. Trans Natal…
27 March 2017Outsourced live chat agents – 98% of our clients can’t be wrong!
Automated Live Chat, News, Outsourced Live ChatChat Marshal is a outsourced live chat service provider with an impressive track record when it comes to getting, and…
16 March 20173D Printing Company Sees 200% Increase in Sales from Outsourced Live Chat
Chat Marshal Blog, News, Outsourced Live ChatHow did a design technology company achieve an increase in sales from outsourced live chat? In February 2016, Redstack, a…
6 February 20175 Reasons Live Chat is invaluable to your business
Automated Live Chat, Chat Marshal Blog, News, Outsourced Live ChatOf the many reasons live chat is invaluable to your website, probably the most important has to do with our…
6 February 2017Choose an outsourced live chat contact centre today!
Chat Marshal Blog, News, Outsourced Live ChatMany businesses face the dilemma of attracting visitors to their websites and then the added headache of making sure that…
6 February 2017Every website needs live chat! And here’s why.
Chat Marshal Blog, News, Outsourced Live ChatEvery website needs live chat! A bold statement, yes. But true? Yes. And no. Maybe we need to clarify that…
7 October 2016Dump Live Chat for a Chatbot!
Automated Live Chat, Chat Marshal Blog, NewsPay less for a ChatBot that never sleeps and never makes a mistake. Live chat is all the rage at…
29 September 2016Outsource your live chat – why you should do it now!
Chat Marshal Blog, News, Outsourced Live ChatThe internet is full of live chat tools and chatbots with amazing offers to increase conversions and make sales and…
25 September 2016How to Automate Sales Prospecting
Automated Live Chat, Chat Marshal Blog, NewsHere is a step by step guide on how to automate sales prospecting. Always keep your best salespeople selling. They…
10 August 2016Live chat mistakes you are making on your website right now!
Automated Live Chat, Chat Marshal Blog, News, Outsourced Live ChatDavid Marshall, CEO of chatmarshal.com, (an Eseka Group company) shares his list of the common live chat mistakes companies make…
10 August 2016The chatbot hybrid – robots and humans working together!
Automated Live Chat, Chat Marshal Blog, News, Outsourced Live ChatThe chatbot Hybrid, what weird beast is this? Half human, half robot, and terminator type cyborg, red eyes gleaming, giant…
10 August 2016Outsourcing Live Chat – A Q&A with David Marshall CEO of Eseka Live Chat
Automated Live Chat, Chat Marshal Blog, News, Outsourced Live ChatAfter attending many pitching meetings and presentations for our outsourced Live Chat service, I have created a Q&A to cover…
10 August 2016Outsource website live chat – The main reasons you should do it now!
Chat Marshal Blog, News, Outsourced Live ChatThere are few reasons why an organisation would NOT put a live chat tool on their website and so outsource…
10 August 2016