“LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”
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“After researching many live chat providers, we engaged Eseka to manage our live chat service, giving us 24/7 live chat coverage on our website in November 2016. Since then, we have had a 200% increase in website quotes”
Rob Fischer – Marketing Manager
“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”
David van der Walt – Owner – Cognite Branding & Marketing
“I would like to thank the ChatMarshal team so much for all the support they provide to Capital Legacy, working with such a responsive team has been amazing and allows us to streamline how quickly we can assist our clients.”
Chanel Bhima – Capital Legacy
“Chatmarshal was able to increase our sales while at the same time improve customer service. Our inbound calls reduced which increased my sales staff’s productivity. I highly recommend Chatmarshal to any business that views customer service and sales as an integral part of the business:”
Rami Sassen – Teljoy CEO & Projects
Integrating Live Chat into our website has played an important role in the way in which we engage with our prospective and current customers in terms of being accessible to communicate and to attend to their queries in a conversational manner. Our customers appreciate the quick response time.
Any business looking to streamline its customer interaction and improve its customer experience without sacrificing the human touch would benefit from adding Live Chat to its website.
DataDot Technology SA
