IMPROVE SALES AND CUSTOMER SERVICE
Our professional customer service agents manage your live chat for you 24/7
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LIVE CHAT SALES AGENTS
If you have searched for the best AI chatbot or the best live chat software tools, then you will notice none could match real human live chat agents.
When it comes to conversation intelligence a human is best (at the moment). We use real human agents and they are only assisted by artificial intelligence.
In conclusion, the best live chat software is any software managed by competent, well trained, live chat agents. If you are looking for website live chat services or a customer service tool, then look no further than ChatMarshal.
CHATMARSHAL – OUTSOURCED LIVE CHAT SALES AGENTS FOR ANY BUSINESS
Turn your website into a complete sales and customer service tool with a 24 hour outsourced and managed live chat service or chatbot assistant.
Our live chat operators assist your web visitors. ChatMarshal will setup and manage your live chat 24 hours per day at a fraction of the cost of doing it yourself. With ChatMarshal outsourced and fully managed live chat service, your live chat will never be offline and your staff will never be disrupted.
Our Live Chat operators will answer all common visitor questions and captures sales leads for escalation to you. Live Chat can be used to share troubleshooting documents or videos, download forms, documents or brochures. It’s the perfect sales assistant designed to increase website sales and leads
30-DAY PROOF OF CONCEPT GUARANTEE!
We will run your website live chat on a 30 day POC. During the POC we will get an accurate picture of how many chats you get in 30 days. Based on the volume we will calculate the costs and present the fee to you at the end. You only pay the fee if you are happy with the results and choose to continue into the next month.
A website live chat solution with a fast and accurate chatbot
ChatMarshal is for businesses who want to offer superior website live chat to their visitors, but do not want to staff it themselves.
Whether your website simply needs a smart receptionist or sales assistant to help visitors navigate the website and capture lead information or you need an in-depth knowledgeable customer service agent, ChatMarshal’s 24 hour live chat service has the capacity to fit any budget no matter how big or small your website.
Make sure leads don’t slip through the cracks. By using the speed and accuracy of a chatbot and having a human live chat sales agent as backup, your visitors will experience the ultimate in customer satisfaction. Choose between live chat, ChatBots and Hybrid Solutions, we do it all for you!
INCREASE SALES AND LEADS Make it easy to buy with a well-designed chat solution that helps people buy or request a call-back.
TECHNICAL PRODUCTS Reduce call-outs by having our agents troubleshoot with clients through live chat and escalate when needed.
RELAX, WE GOT YOU COVERED We provide 24-7 managed live chat and chatbot services to the United States, Canada, Great Britain, South Africa, Australia, New Zealand. In fact, anywhere you need live chat for sales or support in English.
FREE LIVE CHAT SOFTWARE and services for one year to start-up businesses. In order to qualify for the free live chat software and operators, you must be a start-up business and need to add our banner at the bottom of your home page. T&C’s apply.
IMPROVE CUSTOMER SERVICE Make it easy for customers to get what they want and only escalate what needs special attention.
RETURN ON INVESTMENT Our professional 24 hour service operates on a pay as you use model and costs less than a staff member.
SETTING UP IS EASY Register for the LIve Chat POC – We start the knowledge-base and work with you on improvements – You load our code – We train and role-play with agents – Go Live then evaluate results after 30 days – You only pay if you want to continue.
PRODUCT CHAMPIONS AVAILABLE for businesses that need more than just live chat agents. If you need an admin person to assist with emails, reports, etc. the Chatmarshal can supply you with a Virtual Assistant
Double or triple your conversion rates with live chat
Rob Fischer, Marketing Manager
“After researching many live chat providers, we engaged Eseka to manage our live chat service, giving us 24/7 live chat coverage on our website in November 2016. Since then, we have had a 200% increase in website quotes”
David van der Walt, Owner, Cognite Branding & Marketing
“Chatmarshal has provided us with a superior live chat feature for our website. It took minutes to install and is 100% compatible. The chat feature is manned by efficient and professional personnel. We have had many positive comments about ‘our’ outstanding chat agents. The service has definitely made an impact on our conversion rates and paid for itself easily.”
“Our customers and staff are really enjoying the benefits of Chatmarshal Live Chat Service. It has really added value to our business by handling our first line enquiries, generating and escalating our sales leads.”