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HUMAN-LED, AI-ASSISTED CHAT SERVICES

To Convert Website Visitors Into Leads & Sales.

    “We have been very happy with your service so far and I can certainly see the value of having you guys on board. Setup was easy and the cost-to-profit ratio is great.”

    Graham van der Merwe – Founder and Owner of eBikeCafe

    “Since we started using live chat, we’ve noticed that our reach and response rate have significantly improved. Most of our customers are delighted with the instantaneous responses they receive online. It’s been a fantastic addition to our business, helping to enhance sales and offering convenience for customers who prefer not to call our call centre and are just looking for information. I would certainly recommend using live chat service from Chat Marshal.”

    Tamara Latchmigadu, Build it Customer Care

    Integrating Live Chat into our website has played an important role in the way in which we engage with our prospective and current customers in terms of being accessible to communicate and to attend to their queries in a conversational manner. Our customers appreciate the quick response time.
    Any business looking to streamline its customer interaction and improve its customer experience without sacrificing the human touch would benefit from adding Live Chat to its website.

    DataDot Technology SA

    “LiveChat has proved invaluable to our business with a 240% increase in conversion rates, as not only do we do gather more information on each enquiry we can also weed out the time wasters and tyre kickers very quickly. Easy to set up and install on our website with changes to key questions at any time. Clear and concise reporting each month and enquiries delivered in real-time. All at a cost of less than 10% of a salary it really is the proverbial no-brainer!”

    Nigel Blake – MD – Perfect Pitch – England

    “After researching many live chat providers, we engaged Eseka to manage our live chat service, giving us 24/7 live chat coverage on our website in November 2016. Since then, we have had a 200% increase in website quotes”

    Rob Fischer – Marketing Manager

    “I would like to thank the ChatMarshal team so much for all the support they provide to Capital Legacy, working with such a responsive team has been amazing and allows us to streamline how quickly we can assist our clients.”

    Chanel Bhima – Capital Legacy

Get actionable insights on how effectively your website converts visitors
Conversion Analyzer

You are probably missing out on lost leads and sales if you don’t have a quality live chat service on your website. That’s what we do for you, and that’s what we do well.

Add our Managed, Human-Led Sales and Support bot to your website and get more leads and sales.

We will build, train, and manage the Live or AI Sales and Support bot for you, and you only pay for what you use. 

  • Ask the Live Chat (blue button/bottom right) anything about how we learn or prices
  • Get the Live Chat on your Business WhatsApp (green button /bottom left)
  • See how AI can be used to answer product and service questions, guide your visitors, qualify leads, and close deals – live.
  • No scripts. No waiting. Just answers.
  • Start a chat below and test it for yourself.
  • Ask for a 30-Day Trial or if there are contracts?
  • ChatMarshal builds monitors and maintains 24/7 outsourced live chat agents and AI chatbots that turn your website visitors into qualified leads—so you never miss a sales opportunity, even when you’re offline.
  • Your fee is calculated by multiplying the total number of completed conversations by the rate for either a human or AI chat. You can adjust the rates using the slider below.

Calculate what you are losing in sales
by not having a LiveChat or AI SalesBot on your website

If your average profit per sale is $500, then using ChatMarshal could earn you an extra
$0 per month

Choose your currency, change your average profit, and use the slider of below
1 sale/mo ➔
Move the slider to see the extra profit you will make

Estimate your monthly chat spend

If you get 2% (average) of your website visitors to start a chat and show real intent. These visitors are more likely to buy if they feel trust and get immediate answers.

Monthly Chat Pricing

Website Visitors: 10,000
Expected Chats (2%): 200
Price per Chat: $2.00
Total Monthly Cost: $400.00

Our sliding scale pricing decreases as your chat volumes increase. The price includes the AI platform, custom design and development, ongoing daily, weekly and monthly maintenance, 24/7 human live chat support, and detailed reporting. With no contracts and no setup fees.

Plan

Ideal For Websites

AI Chatbot

Human Handover Availability

OPTIONAL - Human Chat Cost

  • AI Chatbot
    R990 / month
  • AI Chatbot Plus
    R2450 / month
  • AI Chatbot Pro
    R3950 / month
  • Enterprise
    Custom
  • Low traffic up to 5k Visitors
  • Medium traffic 5k to 25k
  • Higher Traffic 25k to 100000k
  • Over 100 000k Visitors pm
  • Fully Managed - Reporting & Support
  • Fully Managed - Reporting & Support
  • Fully Managed - Reporting & Support
  • Fully Managed - Reporting & Support
  • Unlimited
  • Unlimited
  • Unlimited
  • Unlimited
  • R20 per completed chat
  • R17 per completed chat
  • R15 per completed chat
  • Custom Rate

Deploy AI where it matters most - on the front lines of your business.

From capturing leads to supporting your team, our custom-trained bots work 24/7 to deliver better conversations, faster results, and more sales.

AI Sales Bot for Automotive

Turn website visitors into test drives and finance leads. Our automotive sales bot engages car buyers, qualifies leads instantly, books appointments, and even runs trade-in prompts.

  • Vehicle inquiries
  • Finance and insurance screening
  • Test drive booking
  • Trade-in and valuation capture

AI Bot for Estate Agents

Never miss a buyer, tenant, or landlord lead again. Designed for high-traffic property portals and estate websites, this bot answers questions, books viewings, and filters leads.

  • “Is this still available?” handled instantly
  • Schedule viewings 24/7
  • Filter buyers vs browsers
  • Landlord onboarding workflows

AI Employee Self-Help Bot (HR)

Relieve your HR team from repetitive queries. This internal-facing bot answers employee questions on policies, leave, payroll, onboarding, and more.

  • Instant HR answers 24/7
  • Private, secure, and internal
  • Easy access via mobile or desktop
  • Fully trained on your documents

AI Bot for Legal

Qualify legal clients while you’re in court. This smart intake bot helps legal practices triage inquiries, capture documents, and route cases.

  • Case type identification
  • Collect contact & case info
  • Document submission prompts
  • Appointment scheduling

AI Bot for Hospitality

Delight your guests before they even arrive. Perfect for hotels, guesthouses, and lodges—this bot handles pre-booking questions, upsells rooms, and automates check-ins.

  • Booking assistance
  • FAQs on amenities, meals, and transport
  • Guest upsells (e.g. spa, tours)
  • Real-time room availability

AI Customer Support Bot

Your first responder for customer questions. A highly responsive support assistant trained on your help docs, FAQs, and product info—deflects up to 70% of queries.

  • Order updates
  • Shipping & returns
  • Troubleshooting guidance
  • Escalates to humans only when needed

AI Sales Bot

Built to convert. Trained to close. Our AI Sales Bot is your best closer. It engages, qualifies, and books sales meetings in real time.

  • Conversational lead generation
  • Product recommendations
  • Objection handling
  • Calendar integration for meetings

AI and Human Live Chat Solutions for your Industry

Fully Managed. Fully Yours.

We handle the setup, training, and optimisation—so you don’t need a tech team. Our AI bots are hosted securely, trained on your data, and monitored by our team for maximum performance.
Want a 30-day trial? Let’s build your first bot.